1. Scope
These terms apply between WZM Technologies EURL (“Mecaparts”, “we”) and the business that installs the Mecaparts Shopify app or orders a project or service (“you”). They also cover the use of the website mecaparts.app. Projects and services are governed by the written quote you accept as well; if the quote and these terms differ, the quote prevails. Mecaparts is sold to businesses only.
2. What we provide
- The Mecaparts PRO Shopify app. A self-serve app installed from the Shopify App Store. It runs on our servers hosted by Fly.io in the European Union and connects your store to TecDoc with your own credentials.
- Projects and services. Store builds and integrations on Shopify, WooCommerce and PrestaShop, supplier integrations, catalogue data work, TecDoc consulting, and run & maintenance, delivered on a quote.
- This website. Information, documentation and articles about our products and services. Using it requires no account.
3. Your TecDoc access
The app and our integrations connect to TecDoc with your own credentials (provider ID and API key) obtained from TecAlliance or an authorised data provider. You are responsible for holding a valid licence, for respecting its terms and quotas, and for the modules it includes (for example VIN, KBA or registration plate lookups). We do not resell TecDoc data. If your access expires, is restricted or is revoked, the features that depend on it stop working; this does not entitle you to a refund of app charges.
4. The Shopify app
- Installation. The app is installed from the Shopify App Store. Shopify’s own terms for merchants and apps also apply to the installation, billing and permissions.
- Plans. Start ($99 per 30 days, 2,500 products included), Grow ($199, 25,000 products) and Enterprise ($399, 100,000 products). Products above the allowance are billed at the plan’s per-product rate ($0.05, $0.02 or $0.01), up to a usage cap per 30 days ($500, $1,000 or $2,500).
- Billing. All charges are made in USD through Shopify billing, every 30 days, and appear on your Shopify invoice. We never see your payment details.
- Trial. A 3-day free trial is offered on first install. Nothing is charged during the trial.
- Changes and cancellation. You can change plan or uninstall at any time from your Shopify admin. Uninstalling stops future charges. Charges already made are not refunded, except where the law requires it.
- Price changes. We announce price changes at least 30 days in advance, by email and in the app.
- Licence to use. While your subscription is active, you get a non-exclusive, non-transferable right to use the app for your own stores. The app, its code and its documentation remain our property.
5. Projects and services
- Quote. Store builds, integrations and consulting are quoted in writing after a free audit and a scoping phase. The quote sets the deliverables, schedule, price and payment terms.
- Extra work. Work outside the quote is billed at $95 per hour, with a 6-hour minimum, and only after your written approval.
- Your input. You provide timely access (staging store, catalogue files, supplier and TecDoc credentials) and feedback. Delays on your side move the schedule accordingly.
- Acceptance. Each milestone is reviewed on a staging store before going live. A milestone is accepted when you approve it in writing or use it in production.
- Ownership. Unless the quote says otherwise, you own the code and content delivered for your project once it is paid in full. We keep our pre-existing components and general know-how, and may reuse them.
- Third-party platforms. Shopify, WooCommerce, PrestaShop, hosting providers, distributors and TecDoc are run by third parties under their own terms and prices, which you accept directly with them.
6. Acceptable use
You agree not to use Mecaparts to break the law, infringe third-party rights, overload, probe or reverse-engineer our systems, or resell access to the app or to TecDoc data outside your licence. We can suspend access to protect the service or other customers, and will tell you why.
7. Availability and support
We aim for high availability and publish incidents on our status page. The app depends on Shopify, Fly.io and TecDoc, which we do not control; planned maintenance is announced in advance when it affects you. Support is by email at contact@mecaparts.app, within 24 to 48 working hours, with priority handling on Grow and dedicated support on Enterprise.
8. Data and confidentiality
Your catalogue stays in your Shopify store. The app stores its settings, your TecDoc credentials and your import history in its database hosted by Fly.io in the European Union. How we handle personal data is described in the privacy policy; what the app can access is listed on the trust page.
Each party keeps the other’s non-public information confidential (credentials, prices, catalogue files, business data) and uses it only to perform these terms.
9. Liability
The service is provided with reasonable care. Fitment data comes from TecDoc and from your own catalogue; you remain responsible for the products you sell and the information you publish. To the extent allowed by law, our total liability is limited to the amounts you paid us in the 12 months before the event, and we are not liable for indirect losses such as lost profit, lost revenue or lost data. Nothing in these terms limits liability that cannot be limited by law.
10. Events beyond our control
Neither party is liable for a delay or failure caused by events beyond its reasonable control, such as an outage of Shopify, a hosting provider or TecDoc, a network failure, or a decision of a public authority.
11. Termination
You can stop using the app at any time by uninstalling it. We can end the service with 30 days’ notice, or immediately in case of serious breach of these terms. Sections 6, 8, 9 and 13 survive termination.
12. Using this website
The website is provided for information. Contact and audit forms send your message to us by email; we use what you send only to answer you. Cookies and analytics are described in the privacy policy.
13. Applicable law
These terms are governed by the law of the country where WZM Technologies EURL has its registered office. We will try to settle any dispute amicably first; failing that, it is brought before the courts competent for that registered office.
14. Changes
We may update these terms. Material changes are announced by email at least 30 days before they apply. Continuing to use Mecaparts after that date means you accept the new version.