Frequently asked questions

Yes. Mecaparts connects to your own TecDoc API access from TecAlliance (API key and provider ID). We don't resell TecDoc data. What your store can show (VIN lookup, images, number of brands) depends on that licence.

No licence yet? We help you apply and choose only the modules your market needs. It's part of our TecDoc consulting.

Every store needs catalogue data and vehicle links. Beyond that it depends on the market: KBA lookup for Germany and Austria, article images and documents for richer product pages, VIN decoding only where your buyers use it. The free audit ends with a licence plan for your case.

Static data such as manufacturers and categories is cached, imports run in bulk, and lookups are retried with backoff instead of hammering the API. We size usage against your contract's quota before launch.

They are flagged during import with a report, so you can map them to the right TecDoc article, replace them or remove them. Nothing silently disappears from your catalogue.

Make, model and engine search in every store. VIN search when your TecDoc subscription includes VIN. KBA (HSN/TSN) search for official German vehicle data. Registration plate (VRM) lookup is available since v2.1.0, for 19 countries when your TecDoc licence includes it.

Upload a CSV or Excel file of article numbers with your prices and stock, add products one by one, or search TecDoc and add parts directly. Bulk imports send you an email report with success rates and any issues.

It depends on your TecDoc access. Mecaparts brings the data your licence includes into Shopify and helps you organise and present it.

Yes: there is a 3-day free trial, and you can explore the demo store at any time.

Every release is listed in the changelog, and setup is covered step by step in the documentation, with a section per platform.

A written report within 5 working days: fitment tested on sample vehicles, vehicle search compared with your market's habits, stock and ordering flow, catalogue data quality, and a prioritised plan with effort estimates. It's yours to keep, with no obligation.

Audit: 5 working days. Scoping: 1 week. Build: 3 to 8 weeks depending on platform, catalogue size and integrations. Launch: 1 week. A Shopify store with one supplier sits at the short end; a multi-vendor B2B portal at the long end.

Store builds and integrations are quoted at a fixed price after the free audit and a one-week scoping, based on platform, connectors and catalogue size. Smaller tasks are $95/h with a 6-hour minimum.

Want to launch fast with managed hosting and checkout? Shopify, with our app. Already run WordPress for content and SEO? WooCommerce. Sell across Europe or need strong B2B price rules? PrestaShop. See the side-by-side comparison.

Yes. We move catalogue mappings, customers, orders and URLs, and set redirects so you keep your search rankings. Migration is scoped like any project, with a fixed price.

The app showed the catalogue; it didn't help you sell. We now connect supplier stock and net prices, send orders to your distributor automatically, and add the vehicle search your market expects. Former customers can start with a free audit of their current setup.

By email at contact@mecaparts.app, or through the contact form, which prepares the email for you. We answer within one working day. We don't run sales calls by default: a written exchange keeps the scope and the quote precise.

Auto Partner is ready through its CustomerAPI, which is indexed on TecDoc references. Any other distributor with a documented API for stock, price and ordering can be added on request; we confirm feasibility during scoping, before you commit.

Germany and Austria: KBA (HSN/TSN). United Kingdom: registration (VRM). Sweden, Norway, Denmark and Finland: plate lookup via AIS VeCloud. VIN wherever your TecDoc licence includes it. Make, model and engine search everywhere.

Yes. Stores built on our stack run in 12 countries, including Mexico, South Africa and Egypt, with storefronts in six languages: EN, FR, DE, ES, IT and NO.

Yes, as integration projects. ACES (fitment) and PIES (product data) are the standards of the North American aftermarket. We map your brands' files to the same product model and vehicle search as TecDoc, on Shopify, WooCommerce or PrestaShop. You keep your own Auto Care subscriptions. See TecDoc vs ACES/PIES.

In USD, through Shopify, every 30 days. Start is $99/month for 2,500 products, Grow $199 for 25,000, Enterprise $399 for 100,000. Products above the plan's allowance are charged at its per-product rate ($0.05, $0.02 or $0.01). You can switch plans or cancel at any time.

Your plan starts and is billed through Shopify every 30 days. Nothing is billed during the 3-day trial.

Email support on every plan, priority support on Grow and dedicated support on Enterprise. We reply within 24 to 48 business hours, and the documentation covers setup step by step. Projects include run & maintenance with the same response times.

On our public status page. Releases are listed in the changelog.

No. The app requests access to products, inventory, files, locations and publications, plus an app proxy for the storefront search. It does not request access to customers or orders. Details on the trust page.

On Fly.io, in the Paris region (cdg), with HTTPS enforced. Shopify handles authentication (OAuth) and billing.

Mecaparts is operated by WZM Technologies EURL. Contact: contact@mecaparts.app. See the legal notice.